crickiya Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") form a legal agreement between the entity operating the crickiya platform ("crickiya", "we", "us") and you. By using the crickiya website, mobile version, or any related services, you confirm that you have read, understood, and fully agreed to these Terms.

If you disagree with any part of these Terms, please stop using our platform. crickiya reserves the right to change these Terms at any time.

2. Account Registration

2.1 Registration Process

To participate on crickiya, you need to open a personal account. The information you provide at registration must be accurate, complete, and up to date. Providing false information will result in immediate account closure and any remaining balance may be forfeited.

2.2 One Person, One Account

Each person may open only one account. If the same person opens multiple accounts, all accounts will be closed, any earned bonuses will be cancelled, and the return of the original deposited amount will be at crickiya's discretion.

2.3 Account Security

It is your responsibility to keep your username and password confidential. Allowing third parties to use your account is prohibited. If you suspect any unauthorized access to your account, notify our support team immediately.

3. Age Verification and Eligibility

To register and participate on crickiya, the following conditions must be met:

• You must be at least 21 years of age (for those aged 21 and above only).
• You are not a resident of any area where online gaming is legally prohibited.
• You are using this platform voluntarily and of your own decision.
• You have not previously been banned from crickiya.

We reserve the right to verify age and identity at any time. You may be asked to submit a national identity card or other government-issued documents for verification. Withdrawals may be put on hold until verification is complete.

4. Deposits and Withdrawals

4.1 Supported Payment Methods

crickiya currently supports the following payment methods: bKash, Nagad, Rocket, Upay. You can deposit and withdraw money easily and securely using these methods.

4.2 Withdrawal Terms

Before requesting a withdrawal, make sure your account has been fully verified. Withdrawals will only be made to the same payment method used for the deposit. For suspicious transactions, we may request additional verification.

4.3 Transaction Responsibility

Payments must be made from your own account — depositing or withdrawing using third-party accounts is prohibited. crickiya is not responsible for delays caused by technical disruptions during transaction processing.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳5,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳12,000, you will receive the maximum bonus of ৳5,000 and your total balance will be ৳17,000.

5.2 Wagering Requirements

The welcome bonus is subject to a 20x wagering requirement before withdrawal. This means you must wager 20 times the bonus amount received. Bonus funds cannot be withdrawn before the wagering requirement is completed.

5.3 Bonus Usage Rules

• Each user is eligible to receive the welcome bonus only once.
• Wagering requirements may also apply to winnings earned from bonuses.
• Certain games may be excluded from bonus wagering — contact support for the specific list.
• If bonus abuse or manipulation is suspected, the bonus will be cancelled.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.

5.4 VIP Program

crickiya has three VIP tiers that offer special benefits to regular players:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

You can advance to a higher tier based on active participation and gaming activity. VIP benefits are subject to their own separate terms and conditions.

6. Gameplay and Betting Rules

6.1 General Gaming Rules

All games on crickiya are run on a fair play basis. Game outcomes are determined impartially using Random Number Generator (RNG) technology. Attempting to manipulate or influence the outcome of any game is prohibited.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Placing bets outside the specified limits is not possible.

6.3 Technical Issues

If a game session is left incomplete due to server outages, internet disconnection, or other technical reasons, crickiya will resolve the situation at its own discretion. In such cases, the game provider's log files will be considered the final evidence.

6.4 Sports Betting

Betting is available on various sports events including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, and boxing. Each betting event will have its own specific rules. How bets are settled when a match is abandoned or postponed will be stated in the event details.

7. Prohibited Activities

The following activities are strictly prohibited on the crickiya platform and will result in account closure:

• Bonus abuse or bonus arbitrage.
• Opening or operating multiple accounts.
• Conducting transactions using third-party accounts.
• Match fixing or attempting to gain unfair advantage.
• Using automated software, bots, or scripts.
• Money laundering or suspicious financial activity.
• Attempting to hack or gain unauthorized access to crickiya's systems.
• Harassing or defrauding other users.
• Helping minors use the platform.

8. Privacy and Data Protection

Protecting your personal information is very important to us. We keep your data secure using SSL encryption technology. For full details on how your information is collected, used, and stored, please read our Privacy Policy.

We do not sell your information to third parties. However, information may be shared with regulatory authorities to comply with applicable law or for the purpose of fraud prevention.

9. Responsible Gaming

crickiya gives responsible gaming the highest priority. We believe gaming is a form of entertainment — it should not be treated as a source of income.

If you feel gaming is having a negative impact on your life, visit our Responsible Gaming page and use the self-exclusion or betting limit features. Our support team is available 24/7 in Bengali via live chat.

10. Account Suspension and Closure

10.1 crickiya's Rights

crickiya reserves the right to temporarily or permanently close any account in the following situations:

• Violation of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to verify identity or age.
• Money laundering or suspicious financial activity.
• Bonus abuse.

10.2 Closure at User's Request

If you wish to close your account yourself, contact our support team. Complete all valid withdrawals before closure. If you apply for self-exclusion, access to your account will be suspended for a specified period.

11. Limitation of Liability

The crickiya platform is provided on an "as-is" basis. We are not liable for the following:

• Loss of a game session or bet due to internet disconnection.
• Issues arising from third-party services (payment gateways, game providers).
• Losses caused by problems with your own device.
• Money lost due to user error.
• Unforeseen circumstances or force majeure events.

Our maximum liability will in no case exceed the amount of the transaction in question.

12. Terms & Conditions Changes

crickiya reserves the right to amend, change, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website. For significant changes, we may send a notification to your registered email.

If you continue using the platform after any changes, it will be considered that you have accepted the updated terms and conditions. Therefore, it is advised to check this page regularly.

13. Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• 24/7 Live Chat Support in Bengali (available after logging in to the platform)
• Support Email: [email protected]

Our support team provides assistance in Bengali 7 days a week, 24 hours a day. For general complaints, live chat is the fastest method.